CQC Rating: Good 268 Bath Road, Slough, SL1 4DX

Supported Living Services

Flexible, tailor-made specialist support in individual homes and community settings to promote independence and emotional well-being.

Personalised Care & Housing

Specialist Supported Living & Housing Care

Ontra Healthcare provides a wide range of flexible, tailor-made specialist support to people in their own homes and within the community. Our person-centred approach ensures that our services are designed around the individual with the overarching aim of helping those we serve maintain life skills and fulfill their personal needs, aspirations, and emotional well-being.

Suitable housing with the right support is an essential part of overcoming mental health challenges and building self-confidence.

Our Mental Health & Support Options Include:

Supported Housing

High-quality residential accommodation with tailored levels of daily staff support.

Supported Housing with Care

Enhanced care packages for individuals with complex mental health needs.

Respite Care

Short-term placements providing relief for carers and stabilizing periods for individuals.

Crisis House & Floating Support

Immediate stabilization post-crisis and visiting community support.

The Recovery Star Approach

We support people using the Recovery Star™ model (recommended by the Department of Health New Horizons programme). We believe recovery is a journey, not a destination — plotting and celebrating progress across 10 key domains:

Managing mental health
Physical health and self-care
Living skills & cooking
Social networks & friends
Work, college & volunteering
Positive relationships
Addictive behaviour reduction
Responsibilities & tenancy
Identity & self-esteem
Trust, optimism & hope

Safeguarding & Care Act 2014 Compliance

We maintain a rigorous Safeguarding policy ensuring vigilant practice across six statutory principles: Empowerment, Prevention, Proportionality, Protection, Partnership, and Accountability.

Referral & Assessment

Need immediate information on vacancy availability or personalized care packages?


Our Key Principles (R.I.C.E)
Rights Independence Choice Empowerment
16+ After Care Supported Living Outreach Service