Ontra Healthcare provides a wide range of flexible, tailor-made specialist support to people in their own homes and within the community. Our person-centred approach ensures that our services are designed around the individual with the overarching aim of helping those we serve maintain life skills and fulfill their personal needs, aspirations, and emotional well-being.
Suitable housing with the right support is an essential part of overcoming mental health challenges and building self-confidence.
High-quality residential accommodation with tailored levels of daily staff support.
Enhanced care packages for individuals with complex mental health needs.
Short-term placements providing relief for carers and stabilizing periods for individuals.
Immediate stabilization post-crisis and visiting community support.
We support people using the Recovery Star™ model (recommended by the Department of Health New Horizons programme). We believe recovery is a journey, not a destination — plotting and celebrating progress across 10 key domains:
We maintain a rigorous Safeguarding policy ensuring vigilant practice across six statutory principles: Empowerment, Prevention, Proportionality, Protection, Partnership, and Accountability.
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